Vertex Ship™
Shipping instructions
Use this guide after Vertex has reviewed your intake request. Work-order generation and carrier labels are future-ready placeholders until the shipping workflow is connected to a backend.
Pack for a documented handoff
- 1Use a sturdy outer carton and cushioning on every side.
- 2Remove personal accessories, detachable cables, and non-service items.
- 3Back up important files before shipping a complete PC.
- 4Print and include your approved Work Order.
- 5Use a carrier service with tracking.
- 6Purchase shipping insurance appropriate to the declared value.
- 7Attach the carrier label securely and keep your receipt.
Before you ship
Do not include passwords in the package. Record the tracking number, take photos of the packed item, and wait for Vertex confirmation when your request calls for a Work Order. By shipping, you confirm you accepted the Vertex Systems Service Rules during your request.